Identifying customer satisfaction: Customer Relationship Management) CRM) or Call Centre (CC)

Telecommunication Company should have a strategy how they will implement many kind telecommunication ideas and innovation indeed such asĀ  mobile internet service (CDMA1x, GPRS, 3G, EVDO) to their customers. The things that they have much concern during deploy such services are international bandwidth capacity, Radio Frequency (RF) occupancy and the backbone utilization to connect the [...]

Issues on the mobile broadband internet service

Two things that need to be anticipated by telecommunication companies while they provided mobile broadband internet services to their subscribers are, there will be high demand to this service and high capacity requirement of international internet bandwidth. To anticipate two issues above, telecommunication companies need to do

Cheap tariff strategy in Indonesia

There are some reasons why telecommunication companies in Indonesia campaign cheap tariff to any telecommunication services they offered to the mobile telecommunication subscribers. Telecommunication companies used to applied cheap tariff to the prepaid phone number instead of postpaid phone number. The first reason, there are some new telecommunication companies which offered cheap tariff while they [...]