Telecommunication Ideas » innovation

Telkomsel Blackberry service centre and packages: Blackberry bus, BIS, BES and Unlimited packages

engineer — Sat, 10 Jul 2010 07:45:58 +0000

Blackberry’s subscriber growth in Indonesia is increasing very fantastic. Mobile telecommunication companies should create the best service and innovation to maintain their blackberry subscriber instead of cheap tariff. Representing service centre in many strategic places is a good idea to make sure that all subscribers’ complaint will lead a solution. Telkomsel as one of the mobile telecommunication companies in Indonesia which has many Blakcberry subscribers realized this issue. To manage Blackberry subscriber complaints, Telkomsel is giving many solutions and innovations. The new idea to provide Blackberry service centre is by launching blackberry bus.

Telkomsel Blackberry bus is mobile service centre which dedicated for Telkomsel blackberry subscribers. Telkomsel blackberry bus is mobile service centre will educate Telkomsel blackberry subscriber and service centre to any complaints that they find during on the event. Telkomsel blackberry bus also can do live demo and provide much information about Telkomsel Blackberry product. Telkomsel Blackberry bus is additional service centre provided by Telkomsel beside 24/7 service centre which we can reach them by phone

Telkomsel is giving many Blackberry services to their subscribers. Blackberry subscribers can choose which the best packages suit for their need and definitely they have competitive tariff. Telkomsel Blackberry packages that they can choose are BES (BlackBerry Enterprise Solution) packages which is dedicated for corporate subscribers, BIS (BlackBerry Internet Service) packages which is dedicated for Telkomsel subscribers. Some features available of BIS packages are push mail , internet browsing, instant messaging (BlackBerry Messenger/BBM, Yahoo! Messenger, Google Talk, Windows Live Messenger, etc) and Social networking (Facebook, Twitter, MySpace, Flickr etc). The third Telkomsel blackberry package is Blackberry unlimited packages. There are two Blackberry unlimited packages: Lifestyle and Business packages

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First Media launches Sitra WIMAX

engineer — Tue, 06 Jul 2010 14:39:47 +0000

Idea on mobile broadband service is keep growing with the various services and technologies. New broadband service has just been introduced by First Media with their broadband product called Sitra. First Media will be the first WIMAX provider in Indonesia after they won the bidding WIMAX tender one year ago. First Media will serve WIMAX service in several areas such as Jakarta, Bogor, Tangerang and Depok.

WIMAX is one of 4G network which will be used by many providers in Indonesia in the next few years. Actually several have been chosen to provide WIMAX service such as Berca Hardaya Perkasa, Indosat Multi Media, Interlinux etc. First Media with Sitra WIMAX is the first WMAX provider which ready to serve mobile broadband users in Indonesia.

To have high usage on WIMAX service, First Media understand well how to provide such serve to mobile broadband subscribers. First Media has prepared many innovation and ideas on their Sitra WIMAX so they can compete with current mobile broadband providers such as HSDPA and EVDO providers. The idea and innovation which they will give to their subscribers such as bundling packages, competitive tariff and affordable support service to maintain the subscribers such as responsive customer care. Even though First Media has invested much money to deploy WIMAX network, they should keep providing competitive tariff due to almost existing mobile broadband provider is giving cheap tariff

Therefore, First Media with Sitra WIMAX did not plan to have as much as mobile broadband subscribers. They should realistic to get mobile broadband subscribers in this launches due to some conditions above. More over they realized that First Media will be not the only WIMAX provider in Indonesia and new mobile broadband providers will come in the future with new technology and idea to gain as many as subscribers. Competition on mobile broadband in Indonesia will be tighter in the future

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Bakrie Connectivity launches EVDO service

engineer — Thu, 24 Jun 2010 16:00:00 +0000

Mobile broadband service in Indonesia market will be more attractive since the new mobile broadband provider call Bakrie Connectivity just comes. Bakrie Connectivity as Bakrie Telecom subsidiary launches mobile broadband service using EVDO platform today in Jakarta. By the launch of EVDO service with their product called AHA, Bakrie Telecom commit to give new experience high speed internet access for their subscriber. Previously Bakrie Telecom already has wireless internet access service with CDMA 1x platform which called wimode. EVDO service is the first product from Bakrie Connectivity which will serve on the big cities such as Surabaya, Jogja, Semarang and Jakarta

Bakrie Connectivity as the Bakrie Telecom subsidiary will compete with current mobile broadband provider which already launched earlier such as Smart Telecom with EVDO Rev A and Rev B, Telkomsel with 3G service and also Indosat and XL. However Bakrie Connectivity believes that they can give something new for the mobile internet user in Indonesia with new innovation on product and Service

Bakrie Connectivity as the Bakrie Telecom subsidiary will focus on the providing service to their subscriber meanwhile infrastructures and network will be provided by Bakrie Telecom. By launched EVDO service to the Indonesia market through Bakrie Connectivity, Bakrie Telecom commit to expand their product and service. Bakrie Telecom commit to compete on broadband wireless access (BWA) which already served by existing mobile broadband provider. They will that EVDO service they launch will be responded well by mobile broadband user in Indonesia due to many reasons such as low internet user in Indonesia especially through mobile wireless. Bakrie Telecom with Bakrie Connectivity will give more option to mobile broadband user in Indonesia to choose the affordable mobile broadband service

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Idea on mobile broadband service: faster launch is better

engineer — Sun, 20 Jun 2010 04:07:05 +0000

To provide better experience while accessing wireless internet service, telecommunication companies should migrate to the next network platform immediately. The next step is they provide various ideas and innovation of mobile broadband service. The idea and innovation should different with existing one. For example if current mobile broadband provider duration and volume packages then the new mobile broadband provider should have more than two such services

The firs idea and action they should take is launch the service immediately once you notice all of your competitors already run such service. Telecommunication Company should launch mobile broadband service immediately once you know that your mobile broadband subscribers suffer on current wireless internet service. Faster to launch mobile broadband service in such condition is better to maintain your wireless internet service subscribers, increasing more subscribers and compete with other telecommunication companies which already launch earlier.

Telecommunication companies can provide many ideas on mobile broadband service either learning from the existing provider or referring your subscribers requirements. But again they should launch the service immediately to avoid lack of the bandwidth and more subscribers’ complaints. The idea on mobile broadband service could be on the packages such on the current mobile broadband provider but more interested. The idea could also on the charging mechanism that should be reasonable. But the more important thing is they should have reliable network to prove they have better service than others one

To launch mobile broadband service immediately, definitely telecommunication companies should prepare the mobile broadband network perfectly. More often, to provide mobile broadband service, telecommunication companies upgrade current network infrastructures to the next generation. For example CDMA platform will upgrade to EVDO and so on. By this scenario, it is possible to implement idea on mobile broadband service to launch the service faster.

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World cup 2010 on BlackBerry application: the new Idea on BlackBerry application

engineer — Sat, 12 Jun 2010 11:36:46 +0000

World cup 2010 fever in South Africa is happening in all around the world. People celebrate this moment with many ways such as wearing the custom of their favorite football club etc. Blackberry provider is also involved to celebrate the greatest moment of the year by launched BlackBerry AppWorld. People all around the world especially they who have BlackBerry then can update the news related to the world cup 2010 in Africa such as the opening of the world cup 2010, the latest score etc. AppWorld South Africa is the embedded application on the Blackberry, so Blackberry user can access the latest news quickly from their BlackBerry

AppWorld on BlackBerry is the new idea on BlackBerry service is celebrate world cup 2010 moment in Africa. RIM realize that this moment can produce massive revenue since people all around the world especially foot ball lover is really need to update the information related to world cup 2010 such as the latest score. BlackBerry user now can update any information with AppWorld on their BlackBerry immediately and anytime they want. AppWorld is free application that can be downloaded by BlackBerry user if they want to update the world cup moment. Blackberry user can get some features on this application while they download it such as reminder schedule which integrated with BlackBerry calendar and BlackBerry Messenger (BBM)

BlackBerry as the new lifestyle how people to communicate one and each others should present new idea and innovation to their subscriber. The idea and innovation should be integrated with the current application and update the latest moment in the world. World cup 2010 in South Africa is one of the sample moments which should be responded by RIM to keep in touch people with BlackBerry smartphone

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Huawei and Movistar Team presents Android mobile phone

engineer — Wed, 02 Jun 2010 04:26:09 +0000

The significant growth of new mobile phone with Android operating system drives mobile phone manufactures to create the same mobile phone and definitely with new idea and innovation. The main issue on the Android phone is the cost that is quite expensive as it has the same feature and application with iPhone than both mobile phone has similar price. Huawei is taking benefit from this situation very well by creating new idea and innovation of mobile phone that running Android OS

To deploy this idea, Huawei cooperate with Movistar and the result Huawei U8100 featuring Android 2.1 with low cheap will be available now in the Europe market. Huawei U8100 is the low end smartphone and cheap price but high application and features indeed to compete with current smart phone such as iPhone and others smart phone with Android OS

Beside U8100, Huawei also launches the U8800 series. Huawei U8800 is using the Android 2.1 operating system, and integrating HSPA+ capabilities to support downlink speeds of up to 14 Mb/s. With this speed, Huawei U8800 allows users to download a 400Mb feature-length movie within thirty seconds. The smartphone will feature a 3.8-inch wide screen. It is also providing users with a broader field of vision and allowing them to take full advantage of a multitude of features and Internet applications.

The features that will available on this mobile phone

2.8-inch resistive touchscreen
3.2MP camera
Wi-Fi, Bluetooth, GPS
Qualcomm MSM7225
Movistar’s Keteke social networking, Ruta Movistar Navigation
2GB microSD

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Google Believes, Android will Beat iPhone

engineer — Wed, 19 May 2010 17:18:10 +0000

Competition on mobile phone and smart phone market is very tight right now. Previously, it was only mobile phone and smart phone manufactures which provide the gadget and telecommunication companies prefer to provide the service. The trend of mobile phone and smart phone is changing; Goolge involves creating smart phone, Android to beat the current smart phone such as iPhone

Both Smart phone, Android and iPhone almost has the same features such as high disk capacity, wide screen, touch screen, high camera capacity, internet application, blue tooth etc. actually both smart phone has the same class. Google launches Android with one reason, beating iPhone in the market. This idea and innovation can increase the competition of smart phone in the market

Google appears increasingly confident that mobile phone with Android operating system will be able to displace the iPhone. Position the number one or two of the world so coveted.

Google CEO, Eric Schmidt, in front of Google’s shareholders at a meeting at Google headquarters, said “It looks like Android will become the number one or two players in the mobile phone market,” he said as quoted from AFP on Saturday (15/05/2010 ).

At least, Schmidt said, there are 65 000 Google Android phones that are marketed every day. He also said open source Android system is already used on 34 types of mobile phones in 49 countries.

Research institute NPD (National Purchase Diary) says Android smart phone sales are soaring in early 2010. Android phone successfully embrace 28% of consumers rather than the iPhone’s ‘only’ managed to reach 21% of consumers.

The new idea to reduce more complaints on Value Added Service: Facebook application problem

engineer — Mon, 10 May 2010 11:23:31 +0000

The launch of new idea on Value Added Service (VAS) such as Facebook application on low mobile phone should anticipate more complaints that may come from mobile telecommunication subscribers. A potential complaint on Facebook application is very high as most of people will access Facebook while they buy this mobile phone instead of other Value Added Service (VAS) applications. The second thing is due to Facebook did many upgraded on their API protocol which may interrupt the connection to Facebook interface

Mobile telecommunication companies should create many ideas to reduce this complaint. The idea which they can do is doing more and more pre-test at several service area to make sure that the service is running while integrate with many network platforms such as various BSC, BTS and PDSN. The second idea they can do is giving free of charge to mobile subscribers to indicate whether Facebook application has stable connection on different service area, various Radio Frequency (RF) network, and time accessing. The idea to give free of charge can be followed up by getting feedback from mobile telecommunication subscriber to share their experience and suggestion.

Another idea can be done to reduce more complaints on Value Added Service (VAS) especially Facebook application is by providing more and more alternative similar services. Telecommunication companies can create more social network such as twitter, Linkedin, Identi.ca, Friendsters, my space or the new idea as has been created by Google called Google buzz to the same mobile phone. This idea will give more alternatives for mobile telecommunication subscriber especially when connection to Facebook is getting down or unstable. More alternatives will reduce more complaints that will come to the customer service

More ideas and innovation on Value Added Service (VAS) still need to be utilized such as Facebook application. However by creating this idea, telecommunication companies should consider the ways how to reduce more complaints that may come from this service

New idea in telecommunication business: Merger

engineer — Fri, 02 Apr 2010 13:35:38 +0000

To strengthen to business position in the market, telecommunication companies should do many efforts such as innovation and idea of telecommunication service, expanding to rural areas and increasing business capital especially from new investor either local or foreign investor. However if there are many telecommunication companies in the country, let say 10 telecommunication companies, then new idea should be declared to have more effective and efficiency telecommunication business. Merger is one of ideas that could be considered to create the new telecommunication business which more competitive and strategies

Merger on telecommunication business could be done as long as two or more telecommunication companies have a same business strategy and to strengthen each other. Two or more telecommunication companies who plan to get merger should have the same vision on telecommunication business. And definitely they should have the same network platform such having the same network e.g. CDMA or GSM platforms.

The new idea while they are getting merger is to expand the telecommunication service which already they deployed to the market. For example a telecommunication company who has a fix wireless access license, the smart idea is while they merge with a telecommunication company with mobile wireless access license. A telecommunication company with CDMA platform, to strengthen business position in the market, would be more effective if they merge to the telecommunication company with the same network platform.

The next step while they have merged is creating new telecommunication service with more reliable and high performance. For example, if previously there are more than five telecommunication companies offered mobile broadband service which have low performance, now they can create new mobile broadband service with more valuable. It was they charged so expensive to make calls to different network due to high cost of network interconnection, now they can reduce it since fewer telecommunication companies run the business

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New idea in Mobile Broadband Service

engineer — Sat, 27 Mar 2010 14:14:29 +0000

Mobile Broadband Service

High demands on mobile broadband service drives telecommunication provider to upgrade the network to have such service. Meanwhile current telecommunication providers which already have mobile broadband service keep serving with new idea and innovation such as on various packages and definitely tariff. The common packages on the current market are various speed and monthly packages. For the speed packages, telecommunication provider divides several speed e.g. download speed from 512 Kbps – 2.7 Mbps. Meanwhile monthly packages such as what mount of bytes which can be downloaded by mobile broadband subscriber for a month. However, telecommunication provider keeps giving new idea and innovation to achieve mobile broadband subscribers as many as possible.

New Idea and innovation

New mobile broadband provider would better do not offer the same packages as has been offered by existing mobile broadband provider unless they have something new on the service such as speed stability and high reliable network. Both are the common issues on the mobile broadband service. New telecommunication provider would better offer new idea on the service such as giving various free packages to popular website which used to visit by mobile broadband subscribers. New packages in this idea could be free of charge to access chatting tools such as Yahoo Messenger, Gtalk, Windows Live Messenger and MSN. The new Idea on mobile broadband service could be giving free of charge to access social network such as Facebook and Twitter. Other packages on new mobile broadband service could be various tariffs to access certainty website such as accessing to Youtube and streaming websites.

The key point to win the competition on mobile broadband service is offering new idea and innovative service. It could be done by many things depends on the customers requirement. One thing that should keep in our mind is that cheap tariff will be not the best option for long time. New idea and innovation in any service including mobile broadband service is proven marketing strategy

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