Telecommunication Ideas » GPRS http://mytelecomidea.com Telecommunication ideas, telecommunication innovation, telecommunication product, telecommunication service and mobile phone Sat, 04 Sep 2010 19:26:49 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 New idea in mobile broadband charging http://mytelecomidea.com/2010/04/new-idea-in-mobile-broadband-charging/ http://mytelecomidea.com/2010/04/new-idea-in-mobile-broadband-charging/#comments Sun, 11 Apr 2010 07:10:12 +0000 engineer http://mytelecomidea.com/?p=185 It was that mobile broadband providers charges their subscribers with two types; duration and volume bases rating. Duration base means mobile broadband subscriber will be charged for duration they have been consumed. Meanwhile volume base raring means mobile broadband subscriber will be charged for total bytes they have been downloaded. Both are common idea [...]]]> It was that mobile broadband providers charges their subscribers with two types; duration and volume bases rating. Duration base means mobile broadband subscriber will be charged for duration they have been consumed. Meanwhile volume base raring means mobile broadband subscriber will be charged for total bytes they have been downloaded. Both are common idea will be implemented either on mobile broadband or mobile internet service on CDMA 1x and GPRS. If you are new mobile broadband providers and want to launch the same service to the market, offering new idea on mobile broadband charging isa good option instead of the old idea

The new idea on mobile broadband charging is not cheap tariff instead of free of charge and duration and volume bases rating. This new idea on mobile broadband charging is rated the session based on destination address that will be hit by mobile broadband subscribers. Previously subscribers will be charged at the same price wherever they hit the destination address (URL). In this new charging idea, mobile broadband subscriber will assign different charge to each destination address will be hit. It sound very difficult to assign such charging rule but actually it is not difficult as you thought.

In this charging idea, mobile broadband providers will divide some destination that more often will be hit by subscribers based on application. The group based on application such as for chatting purpose, subscribers will have this much price meanwhile social network address will charge with different charge. The same policy will be charges while mobile broadband subscriber access to news destination.

This new charging idea is introduced due to each of mobile broadband subscribers will have different purpose while they access to mobile broadband service. In this charging idea, mobile broadband subscriber will have different charge while they access Yahoo messenger and Yahoo news and so on

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]]> http://mytelecomidea.com/2010/04/new-idea-in-mobile-broadband-charging/feed/ 3 New idea in Messaging (SMS) service: Online chatting http://mytelecomidea.com/2010/03/new-idea-in-messaging-sms-service-online-chatting/ http://mytelecomidea.com/2010/03/new-idea-in-messaging-sms-service-online-chatting/#comments Fri, 19 Mar 2010 10:32:16 +0000 engineer http://mytelecomidea.com/?p=167 Messaging (SMS) is one of the telecommunication services which contributing high revenue on telecommunication business beside voice service. Telecommunication companies keep giving new idea and innovation to increase revenue with various tariff and promotion such as free SMS after reload the balance, SMS tariff per character etc. however, telecommunication companies keep trying to give [...]]]> Messaging (SMS) is one of the telecommunication services which contributing high revenue on telecommunication business beside voice service. Telecommunication companies keep giving new idea and innovation to increase revenue with various tariff and promotion such as free SMS after reload the balance, SMS tariff per character etc. however, telecommunication companies keep trying to give more idea and innovation on messaging (SMS) service

The new idea in Messaging service is online chat by utilizing Value Added Service (VAS). Online chat here work to any mobile phone number which already registered to the application. You can send message to your friends as many as you want and will be not charged as long as you registered to the application. This new idea in Messaging service is similar with SMS service and we can say it can replace the SMS service which limited by total number of character per SMS. More over SMS service is charged per 1 SMS except per character tariff.

This idea will run on the Value Added Service (VAS) which utilizing data service such as CDMA 1x, GPRS, 3G, EVDO and WIMAX. This service is client base server where mobile subscriber needs to have client application which will be installed on the mobile phone. BREW platform is one of the platforms which can be used to accommodate this kind of messaging service.

Online chatting requires subscription process from mobile telecommunication subscribers. Once they have registered, then they need to add others people on the chat tool based on their mobile phone number. You can compare this messaging service such as Yahoo Messenger which needs to add your friend manually if you want to talk. You can only need to add your friends who already submit to this application. Meanwhile the tariff could be weekly base for a mount of money then can do online chatting as much as you want

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]]> http://mytelecomidea.com/2010/03/new-idea-in-messaging-sms-service-online-chatting/feed/ 5 Innovation in Telecommunication Services http://mytelecomidea.com/2010/02/innovation-in-telecommunication-services/ http://mytelecomidea.com/2010/02/innovation-in-telecommunication-services/#comments Fri, 12 Feb 2010 23:20:39 +0000 engineer http://mytelecomidea.com/?p=142 Ideally telecommunication companies

If you have more than ten of competitors on your telecommunication business, what you can do? By ideally, you should have unlimited budget to a lot of things such as continuously promoting your telecommunication service, expanding telecommunication network in everywhere, upgrading to the latest of telecommunication technology and acquisition small telecommunication [...]]]> Ideally telecommunication companies

If you have more than ten of competitors on your telecommunication business, what you can do? By ideally, you should have unlimited budget to a lot of things such as continuously promoting your telecommunication service, expanding telecommunication network in everywhere, upgrading to the latest of telecommunication technology and acquisition small telecommunication companies. Unfortunately, doing all of them is an imagination. What we can do is continuously making new innovation on telecommunication service to be a winner event though you are a small telecommunication company

Innovation on voice service

Innovation on voice service should be done to give more valuable and attractive voice service as the primary service on telecommunication business. Innovation on voice service could be free of charged to make calls to local destination, free of charged to make calls to the same network. Giving a free call to any destination to make calls to anywhere while top up balance and giving a talk time while receiving a call from the competitor of telecommunication companies etc

Innovation on SMS service

Innovation on SMS services could be giving a mount of free SMS per day, giving a mount of SMS after top up balance, SMS tariff per character, unlimited SMS package, free of charge to send SMS to the same network etc

Innovation on Data Service

Innovation on data service here is innovation on mobile internet service such as CDMA 1x, GPRS, 3G and EVDO services. Innovation on data service could be giving a mount of bytes traffic per day, free of charged to browse to certainty sites, giving a discount while accessing internet during weekend etc

Innovation on Value Added Service (VAS)

Innovation on Value Added Service (VAS) is always presenting new fresh idea and definitely attractive service. Innovation of Value Added Service (VAS) could be applications on single mobile phone with integrating BREW platform, Facebook feature on low end mobile phone, download content service etc

More innovation on telecommunication service especially Value Added Service (VAS) definitely will generate significant mobile telecommunication subscribers and revenue

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]]> http://mytelecomidea.com/2010/02/innovation-in-telecommunication-services/feed/ 0 Identifying customer satisfaction: Customer Relationship Management) CRM) or Call Centre (CC) http://mytelecomidea.com/2010/02/identifying-customer-satisfaction-customer-relationship-management-crm-or-call-centre-cc/ http://mytelecomidea.com/2010/02/identifying-customer-satisfaction-customer-relationship-management-crm-or-call-centre-cc/#comments Fri, 05 Feb 2010 16:28:45 +0000 engineer http://mytelecomidea.com/?p=136 Telecommunication Company should have a strategy how they will implement many kind telecommunication ideas and innovation indeed such as  mobile internet service (CDMA1x, GPRS, 3G, EVDO) to their customers. The things that they have much concern during deploy such services are international bandwidth capacity, Radio Frequency (RF) occupancy and the backbone utilization to connect [...]]]> Telecommunication Company should have a strategy how they will implement many kind telecommunication ideas and innovation indeed such as  mobile internet service (CDMA1x, GPRS, 3G, EVDO) to their customers. The things that they have much concern during deploy such services are international bandwidth capacity, Radio Frequency (RF) occupancy and the backbone utilization to connect the entire of region which has this service. Telecommunication Company will plan to deploy the network infrastructures and make sure that they have enough resource to cover current subscribers and still capable to handle to high traffic while their subscribers growing fast. Telecommunication Company can say that they have a good performance of mobile internet service while those resources above (bandwidth, RF and backbone) are always available to handle many innovation of telecommunication services
Survey to subscribers used to be done by Customer Relationship Management (CRM) or Call Centre (CC) department. They are responsible to maintain the subscribers and providing answers to any question and complaint coming from subscribers. Survey to subscribers need to be done periodically to identify if the service and product they have been launched to their subscribers are still response well or not. by Customer Relationship Management) CRM) or Call Centre (CC) team can collect much information from them. The information they can collect to identify the mobile internet service are;

1. How fast mobile internet service they can get during access to internet
2. if the tariff is too expensive or fair
3. if they often experience network problem that influence their activity to access to internet
4. How many time per day they spent to surf using mobile internet service
5. if they experience difficulty while they want to call the customer care to resolve a problem on their mobile internet service
6. are the service important to them or not
7. how much the service supporting their activity
8. And the last question, are they satisfied enough with the current service?

And to complete the survey lists, we can ask the subscriber to suggest anything to the Telecommunication Company to improve telecommunication services

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