Innovation in Telecommunication Services

Ideally telecommunication companies

If you have more than ten of competitors on your telecommunication business, what you can do? By ideally, you should have unlimited budget to a lot of things such as continuously promoting your telecommunication service, expanding telecommunication network in everywhere, upgrading to the latest of telecommunication technology and acquisition small telecommunication companies. Unfortunately, [...]

Identifying customer satisfaction: Customer Relationship Management) CRM) or Call Centre (CC)

Telecommunication Company should have a strategy how they will implement many kind telecommunication ideas and innovation indeed such asĀ  mobile internet service (CDMA1x, GPRS, 3G, EVDO) to their customers. The things that they have much concern during deploy such services are international bandwidth capacity, Radio Frequency (RF) occupancy and the backbone utilization to connect the [...]