Tag Archives: Customer Relationship Management (CRM)

Identifying customer satisfaction: Customer Relationship Management) CRM) or Call Centre (CC)

Telecommunication Company should have a strategy how they will implement many kind telecommunication ideas and innovation indeed such as  mobile internet service (CDMA1x, GPRS, 3G, EVDO) to their customers. The things that they have much concern during deploy such services are international bandwidth capacity, Radio Frequency (RF) occupancy and the backbone utilization to connect the … Continue reading